Manufacturer Warranties

Products sold on desertsource.com are covered by the warranty provided by their respective manufacturer, not by Desert Source. Warranty terms, coverage periods, and conditions vary by manufacturer and by product, and are set solely by that manufacturer. Please refer to the documentation included with your product, or the manufacturer's website, for the specific warranty terms that apply to your purchase.

Our Role

Desert Source does not independently warrant the products we sell, and we do not process warranty claims on the manufacturer's behalf. All warranty service, repairs, replacements, and claims are handled directly between you and the product manufacturer, in accordance with that manufacturer's warranty terms and procedures.

That said, we know reaching out to a manufacturer isn't always straightforward, and we're happy to help. If you have trouble identifying the correct manufacturer contact, locating warranty documentation, or getting a response, Desert Source is glad to assist by:

•          Helping you identify the manufacturer's warranty contact or support channel.

•          Providing your proof of purchase or order details to support your claim.

•          Reaching out to the manufacturer on your behalf, where possible, to help facilitate communication.

This assistance is offered as a courtesy to help make the process smoother. It does not make Desert Source a party to the manufacturer's warranty, and it does not create any warranty obligation on the part of Desert Source beyond what is otherwise required by law.

How to Request Warranty Assistance

If you'd like help with a manufacturer warranty issue, please contact us with your order number, the product name, and a description of the issue, and we'll do what we can to help move things along.

Email: support@desertsource.com